超前部署保護員工健康 安聯人壽啟動異地辦公及居家輪流上班 力求服務不中斷
安聯人壽 2020-04-16 15:04
新冠肺炎疫情快速變化,安聯人壽響應「洗手舞」風潮,大跳「內外夾弓大立腕」街舞!為了宣導勤洗手的正確防疫觀念,曾連續 2 年獲得「HR Asia 最佳企業雇主獎」的安聯人壽邀請公司主管拍攝勤洗手宣導影片,並設計互動遊戲、小獎勵,號召員工一起拍攝及分享「洗手舞」影片,以軟性宣導配合數位行動的方式凝聚員工向心力,並舒緩逾 2 個月的抗疫緊張分圍。防疫期間,安聯人壽也發放「防疫暖心包」予員工及業務同仁,且取消超級業務員的「大地飛鷹」獎勵旅遊,自行吸收所有預付的費用及違約金等相關成本,將獎金全數轉發予業務同仁,超前部署保護內外勤員工健康:此外,也於 3 月初陸續啟動異地辦公備援計畫以及員工輪流居家上班,雙軌並行,確保各項業務持續正常運作,防止保戶服務受到疫情波及造成營運中斷。
幸福企業的養成首重透明、雙向的員工內部溝通! 安聯集團每年會對全球所有員工統一進行公司認同度的大調查,台灣安聯人壽員工的調查結果,在多項指標均連續 4 年摘冠,去年更以 90% 蟬聯第一。新冠肺炎疫情爆發的非常時期,安聯人壽積極宣傳正能量,邀請人力資源部林惠真副總經理等一級主管親自示範「洗手舞」,將洗手七字訣「內、外、夾、弓、大、立、腕」拍成短片,希望藉這段影片提醒員工正確洗手方式,並帶著滿滿正能量維持身心健康,同時也利用小獎勵讓員工響應加入「洗手舞」自拍影片拍攝行列;安聯人壽臉書粉絲團並加碼鼓勵民眾上傳「洗手舞」影片,可抽 LINE POINTS 即享券,希望透過短影音的力量號召國人重視防疫的重要性,更多活動訊息可參考安聯粉絲團:https://www.facebook.com/AllianzTaiwanLife/。
異地辦公確保保戶服務不中斷!安聯人壽一向重視營運持續管理,平日即已建置完整的「營運持續計畫(BCM)」機制,並定期進行必要檢視及演練,其中包括完整的異地辦公應變措施,此次因應新冠肺炎疫情變化,為了確保不影響保戶服務,安聯人壽早在 3 月起便啟動人員區隔與備援辦公機制,首波是資訊、投資及財務等部門,確保相關投保、保戶資訊不會出問題,其他所有部門則是 4 月 1 日開始,幾乎全數分兩地辦公,除了信義區安聯人壽總部外,敦化北路安聯人壽北區部大樓亦是另一棟異地辦公區;4 月中開始則進一步視業務性質,啟動員工輪流居家上班,採行居家辦公及異地分流工作雙軌並行的方式,以備緊急狀況出現時,有備援人手,部門不至於因為疫情擴散或人員隔離而無法運作、影響保戶服務,並減低群聚感人風險。
跳起來!安聯人壽大跳防疫洗手舞、啟動異地辦公或居家上班、提供員防疫暖心包及口罩等措施,深信營造讓員工安心上班的健康職場環境,與保護員工身心健康是防疫重要關鍵!
【安聯人壽】
成立於 1995 年,為台灣第一大外資壽險公司,更為台灣投資型保險商品領導品牌。安聯人壽近年致力於透過多元通路與完整投資型商品平台發展,並依據客戶的需求,規劃並提供最適合的保險理財方案,為台灣壽險市場創新概念商品之先趨。近年來持續榮獲中華信用評等給予”twAA” 財務實力肯定,長期評等展望為「正向」:2009 及 2010 年並連續 2 年榮獲天下雜誌百大金融業排行第 8 名之榮耀。台灣是安聯集團極重視之主要壽險市場之一,不僅於業務面持續成長獲利,並積極拓展服務版圖,複製成功的經營模式,以兌現深耕台灣的決心與承諾。
About Allianz
The Allianz Group is one of the world"s leading insurers and asset managers with more than 88 million retail and corporate customers. Allianz customers benefit from a broad range of personal and corporate insurance services, ranging from property, life and health insurance to assistance services to credit insurance and global business insurance. Allianz is one of the world’s largest investors, managing over 650 billion euros on behalf of its insurance customers while our asset managers Allianz Global Investors and PIMCO manage an additional 1.4 trillion euros of third-party assets. Thanks to our systematic integration of ecological and social criteria in our business processes and investment decisions, we hold the leading position for insurers in the Dow Jones Sustainability Index. In 2017, over 140,000 employees in more than 70 countries achieved total revenue of 126 billion euros and an operating profit of 11 billion euros for the group.
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